DISTRIBUTOR FAQS
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| Q : |
Is a iGlool distributorship the right opportunity for me? |
| A : |
If you love to have fun and put a smile on people's faces, if you are hard working, dedicated, and community-oriented
iGlool may be the perfect fit for you. We look for people who take a hands-on approach to managing their business and
also stay involved in their local community. Finally, you have to meet our minimum financial requirements in order to qualify
for a iGlool distributorship. If this describes you, then give it a try by filling out the
Application Form
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| Q : |
Can I manage an IGLOOL Kiosk while I'm still working for someone else? |
| A : |
We are looking for partners that are following closely the operations, especially in the launching phase.
Statistic has proven Owner Operated Kiosk is more profitable! 70% of Licensing Business operated by working
Owners failed because they cannot dedicate as much time to the Business as they expect. Management skill is
crucial if you intend to maintain your career while running a License Business. Locations with high turnover & high
rental require your full time commitment. Reporting/ Feedback of your new business to the Licensor cannot be
relying on your immature staff from the beginning.
Inflated Expectations -
Many working owners had unrealistic expectations about license ownership. Owning a license business is not a
day at the beach! Like any other small business, it requires hard work, dedication before you will realize a profit
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| Q : |
Does IGLOOL charge Advertising & Promotion (A&P) Fee? |
| A : |
NO A&P Fee charged for IGLOOL setup within Peninsular of Malaysia, but Licensee has to borne for the discount
or premium gifts if any promotion is being carry out.
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| Q : |
What do I need to know about choosing a location for IGLOOL my business? |
| A : |
Once you have identified a location and made booking, you need to submit a Licensee survey report. We will study if your
proposed location is suitable. We will guide you through the process of negotiating a lease and any criteria to focus upon
getting a suitable business location.
Do some research regarding appropriate demographics, visibility of site, traffic and parking. Rental is always important.
Lease negotiations will help you determine the best balance of great location and reasonable lease.
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| Q : |
What does the License Fee cover? |
| A : |
License Fee is the upfront cost associated with obtaining use of the licensor's mark (its name/logo/mark). It also covers initial training & setup.
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| Q : |
How does IGLOOL help on sourcing manpower? |
| A : |
We provide attractive Vacancy Ads (Size: Bunting, A3 & A4) for you to place on visible spots. We provide Employment Forms & Interview
Guidelines for you to interview and hire your own staff. We will then arrange the training in our designated Training Centre.
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| Q : |
How much is the staff Salary? |
| A : |
It depends on where your Kiosk is located. Try survey the neighbouring outlets, do not underpay or overpay the staff. Underpaying your
staff will de-motivate your staff but overpaying your staff also does not guarantee their loyalty. Motivation is most important considering the
long retail business hours; we however shall provide an incentive scheme for your reference during the Training.
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| Q : |
Is Foreign Staff allowed to work in iGlool Kiosk? |
| A : |
Yes. But for HALAL Certification application, you need at least 1 Local Muslim Staff working in your outlet.
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| Q : |
Is there any other requirements from relevant Authority etc.? |
| A : |
All Staff (& Licensee if working) at outlet to have compulsory health ministry typhoid jab or pill (at any clinic offering service)
before opening of outlet.
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| Q : |
How can I evaluate my potential to be a successful Licensee? |
| A : |
You may be confident with your own skills, abilities and experience but try ask yourself the following:
| (i) |
How this decision of taking up a License will affect your family. Do they understand the risks and sacrifices required, and will they
support your efforts? Beginning a license business is a major decision that does not ensure easy success. However, an informed
commitment of time, energy and money by you and your family can lead to an exciting and profitable venture.
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| (ii) |
Willingness to comply with the business formulas used by the licensor. You are the investor, you are your own boss but you need to
abide to the License Agreement to ensure the proven business formulas are exercised 100%.
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| (iii) |
Willingness to comply with tight rules & regulations outlay by landlord especially when your setup is in a shopping mall or complex.
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| (iv) |
Fulfill responsibilities as a dedicated & caring employer towards your staff.
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| Q : |
What is the cost of opening a iGlool Kiosk operated unit? |
| A : |
The Initial Investment for building a Kiosk operated unit in Malaysia is between RM 70,000 to RM130,000. Actual cost
will depend and varies a lot on location you choose and these cost include Initial Distributor Fee.
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| Q : |
Can IGLOOL setup in a shop lot? |
| A : |
Yes. But be mindful that additional cost for flooring, ceiling, wall finishing, air condition, lightings etc. will incurred.
Currently, we have existing outlets located in a shop lot with space of 120sq.ft
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| Q : |
What is the Return of Investment (ROI) for an outlet with built up area less than 100 sq ft? |
| A : |
A healthy outlet shall achieve ROI within 12 - 18 months. We have outlets achieving 9 months for ROI.
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| Q : |
What are the highest & lowest sales achieved for an outlet? |
| A : |
It can be as low as ZERO if you mismanage your business and do not monitor your staff. It can be as high as few thousands a day.
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| Q : |
What is the Average Turnover of your existing outlets? How much is the Snow Ice Cost? What is the Profit Margin? |
| A : |
I am sorry Sir! The information you have requested is deem Private and Confidential. Kindly fill up our application form here with
your supporting documents and we will get in touch with you very soon.
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| Q : |
What are the steps in the iGlool's Licensee application process? |
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